Privacy Policy
Susg.co.uk ("we", "our", "us") values your privacy. This Privacy Policy outlines the types of information we collect from users ("you", "your") of our website susg.co.uk ("Website") and how we use, share, and protect that information. By using our Website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information to provide and improve our services:
1. Personal Information
When you register on our Website, subscribe to our newsletter, fill out a form, or enter information, we may collect the following personal information:
- Name
- Email address
- Phone number
- Address
- Payment information (if applicable)
2. Non-Personal Information
We collect non-personal information about your interactions with our Website, such as:
- Browser type
- Internet Service Provider (ISP)
- Referring/exit pages
- Operating system
- Date/time stamps
- Clickstream data
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can control the use of cookies at the browser level, but disabling cookies may affect the functionality of our Website.
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How We Use Your Information
We use the information we collect in the following ways:
- To personalize your experience on our Website
- To improve our Website based on your feedback
- To process transactions
- To send periodic emails regarding your order or other products and services
- To follow up with you after correspondence (live chat, email, or phone inquiries)
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- **Service Providers:** We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you.
- **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us via email.
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Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- **Access:** You can request access to the personal information we hold about you.
- **Correction:** You can request that we correct any inaccurate or incomplete personal information.
- **Deletion:** You can request that we delete your personal information.
- **Objection:** You can object to the processing of your personal information.
- **Data Portability:** You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
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To exercise any of these rights, please contact us at [enquiries@susg.co.uk].
Third-Party Links
Our Website may contain links to other websites. We are not responsible for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of each website you visit.
Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
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If you have any questions about this Privacy Policy, please contact us at [enquiries@susg.co.uk].
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Thank you for visiting susg.co.uk!